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KYC and AML Policy

Customer identification and anti-money-laundering procedures.

Official document

Updated · May 26, 2026

Last updated: 2025 · Basis: Law of the Republic of Azerbaijan «On the Prevention of the Legalisation of Criminally Obtained Funds and the Financing of Terrorism» (No. 767-IIIQ).

1. Purpose

This document defines the procedures applied by the Voyage Gallery platform to prevent its users' financial transactions from being used for money-laundering (AML) or terrorism financing (CFT).

2. Customer identification (KYC)

  • For every booking the customer provides first name, last name, e-mail and phone number.
  • For single transactions above AZN 5,000 a passport / national ID scan upload is required.
  • If the cardholder differs from the customer placing the booking, additional verification is required.

3. Suspicious transactions

The following flags are raised automatically and routed to internal AML audit:

  • Multiple cards used by the same customer (>3 within 24 hours).
  • A series of high-value cancellations.
  • Name or card matches against sanctions lists (OFAC, EU, AR State Tax Service).
  • High-risk country combination of IP and card BIN.

4. Document retention

KYC documents are stored encrypted for at least 5 years as required by law.

5. Reporting

Suspicious transactions are reported to the Central Bank of Azerbaijan and the Financial Monitoring Service within 24 hours.

6. Contact

KYC/AML questions: [email protected]